EgaFind
Getting started
No published articles in this section yet.
Help center
Answers for bookings, products, payments, safety, and account support.
Search common help topics and find guidance for customers, artisans, and business users.
Wallet and payments
Wallet deposits and instant crediting
Wallet deposits are confirmed by the payment provider, credited once, receipted, and shown in transaction history.
What to do if payment is pending
Do not pay twice. Refresh Wallet and check Receipts. If still pending, contact support with your reference.
Escrow and protected payments
How escrow protects users
Escrow helps participants agree terms, fund safely, hold funds, release milestones, and resolve disputes.
Verification and trust
Verification center guide
Verify email, phone, address, ID document, and selfie video before withdrawals or higher-risk actions.
Products and sellers
Seller product listing guide
Create listings with price, stock, photos, pickup, delivery, and protected order details.
Artisans and bookings
No published articles in this section yet.
Promotions and rewards
Promo codes and rewards
Admin-created offers can provide discounts, free days, free months, and wallet funding rewards.
Troubleshooting
Login, password reset, and mobile help
Use Forgot password, check email delivery, retry sign in, and contact support if reset links fail.