Built for in-person services

Safety

Safety is part of the product, not an afterthought. EgaFind combines identity checks, live location, escrow protection, dispute evidence, and emergency escalation into one service workflow.

Before a visit

Artisans can be required to complete ID verification, bank verification, selfie-video verification, and trade-profile review before going online.
Customers can review trust badges, ratings, response history, completion history, and escrow completion counts before booking.

During a job

Arrival is verified using geofencing and live route progress where available.
Chat, price offers, transport agreements, milestones, and escrow requests create a structured evidence trail.
The SOS experience can share location, job metadata, and contact details to support channels immediately.

After a job

Two-way ratings, trust score updates, dispute review, and evidence uploads help keep the marketplace healthy.
Users can report harassment, unsafe conduct, property damage, payment abuse, or impersonation directly from the portal or app.